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Guarantee scheme

A guarantee in place: STO Garant
In order to meet its statutory obligation to provide a guarantee, Triptoscana uses STO
Garant, a guarantee scheme recognised by the Netherlands Authority for Consumers and Markets
(ACM). You can check that this is the case by visiting STO Garant’s website and verifying that the
organisation is listed as a participant (www.sto-garant.nl/en/members). You can find all
information relating to STO Garant at www.sto-garant.nl/en.

Whether STO Garant's guarantee applies to a particular (travel) offer made by Triptoscana is
specified for that offer. The Guarantee Scheme specifies what the guarantee covers and which
conditions apply. You can find the Guarantee Scheme on STO Garant's website (www.sto-
garant.nl/en/downloads).

How it works
If STO Garant's guarantee applies to your booking, you do not pay the booking amount to
Triptoscana but instead into the escrow account belonging to Stichting Derdengelden Certo
Escrow, a payment services provider registered with De Nederlandsche Bank (DNB) and the
Dutch Authority for the Financial Markets (AFM). This trust account holds your payment in reserve
until the trip booked has come to an end. The booking amount is then released to Triptoscana
on the day after your trip ends. If Triptoscana should become financially insolvent
before the end of your trip, STO Garant will implement the guarantee. The Guarantee Scheme
details how you can make a claim under the guarantee in such cases.
Foto
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About us | Our services | Guarantee scheme | Terms and Conditions | Reviews | Newsletter | Privacy | Cookies | Contact
About us | Our Services | Guarantee scheme | Terms and Conditions | Reviews | Newsletter | Privacy | Cookies | Contact
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Plant trees for a green and healthy world
Plant trees for a green and healthy world
© 2025 Triptoscana
  • Home
  • Stay
    • Vakantiehuizen
    • B&B
    • Luxe Villa's
  • Arrangementen
    • Kookreizen >
      • Koken in Toscane
      • Kookreis op maat
    • Luxe arrangement in Villa Petriolo
    • Pakketreizen voor- en najaar >
      • Pakketreis Fietsen
      • Pakketreis Wine & Food
      • Pakketreis Kunst & Cultuur
      • Pakketreis Strand & SPA
    • 5 dagen Self-guided bike tour van Florence naar Siena
    • 7 dagen Bike Tour door Toscane - Self Guided
    • Olijfpluk arrangement
    • Thermen & spa
    • Schildervakantie Toscane
  • Experience
  • Auto huren
  • Treinen naar Florence
  • Blog
  • Contact
    • Onze service
    • Over ons
    • Recensies
    • Nieuwsbrief
  • Home
  • Stay
    • Holiday homes
    • B&B
    • Luxury Villas
  • Package deals
    • Cooking Tours >
      • Cooking in Tuscany
      • Tailor-made cooking tour
    • Luxury package at Villa Petriolo
    • Spring and Autumn Holidays >
      • Cycling Holiday
      • Wine & Food Holiday
      • Art & Culture Holiday
      • Beach & SPA Holiday
    • 5 Days Self-guided bike tour from Florence to Siena
    • 7 Days Tuscany Bike Tour - Self Guided
    • Picking olives package
    • Thermae & spa
    • Painting Holiday in Tuscany
  • Experience
  • Rent a car
  • Contact
    • Our services
    • About us
    • Reviews
    • Newsletter
  • Startseite
  • Ihr Aufenthalt
    • Ferienhäuser
    • B&B
    • Luxusvillen
  • Pauschalangebote
    • Kochreisen >
      • Kochen in der Toskana
      • Individuelle Kochtour
    • Luxuspaket in der Villa Petriolo
    • Frühling und Herbst in der Toskana >
      • Radurlaub in der Toskana
      • Wein & Speisen Urlaub
      • Kunst & Kultur Urlaub
      • Strand- und Wellnessurlaub
    • 5 Tage Selbstgeführte Radtour von Florenz nach Siena
    • 7 Tage Radtour durch die Toskana - Selbstgeführt
    • Olivenernte-Paket
    • Therme und Spa
    • Malkurs in der Toskana
  • Erlebnisse
  • Autovermietung
  • Kontakt
    • Unsere Dienstleistungen
    • Über uns
    • Bewertungen
    • Newsletter